LIVE / TICKET
RUEN

Rich Witch User Confidentiality Agreement

Revised 18 September 2026

This Agreement governs the handling of non-public information a User receives while using the https://richwitch.com platform, participating in chat, the afterparty, a personal video greeting, or an online meeting. It is part of the contractual terms and is accepted by an electronic mark.

1 Confidential information

1.1. Confidential information is information the Provider has not made freely publicly available and that became available to the User in connection with restricted features, including:

  • private links, tokens, passwords, codes, schedules and organisational instructions;
  • unpublished stream and Recording fragments, rehearsal materials, backstage, afterparty, personal video and meeting materials;
  • messages, images, voice, contact details and other information about artists, organisers, guests and other users, if not intended for publication;
  • the content of private correspondence and closed chat, technical information about the Platform's security and vulnerabilities;
  • other information expressly marked as confidential, restricted, or intended only for participants.
  • 1.2. Information is not confidential if it was lawfully public; was lawfully known to the User before disclosure; was received from a third party without a duty of confidentiality; was independently created without using restricted information; or its disclosure was permitted in writing by the rights holder.

    2 User obligations

    2.1. The User undertakes to use Confidential Information only for personal participation in paid services and to take reasonable measures to prevent access by third parties.

    2.2. Without the prior written consent of the Provider or the relevant person, the User may not:

  • publish, forward, copy, or communicate Confidential Information to third parties;
  • make or distribute screenshots, audio, video or screen recordings of the closed chat, afterparty, meeting, or other non-public parts of the Platform;
  • pass on links or access credentials, or display restricted content to an indefinite circle of persons;
  • use the information for harassment, pressure, doxxing, advertising, lead generation, building databases, or extracting commercial benefit;
  • circumvent technical protection measures or help others do so.
  • 2.3. The User must immediately notify support@richwitch.com of any loss of access, misdirected message, leak, or other suspected disclosure, and assist in stopping its spread.

    3 Permitted disclosure

    3.1. Disclosure is permitted to the extent necessary to protect legitimate rights, obtain professional legal assistance, or comply with a mandatory requirement of law, a court, or a competent authority.

    3.2. Unless prohibited by law, the User notifies the Provider in advance, discloses only the required minimum, and informs the recipient of the confidential nature of the information.

    3.3. Submitting evidence to a court, a government authority, or one's own lawyer is not a breach. The Agreement does not limit the right to report violations, service defects, or to protect consumer rights in good faith.

    4 Participants' personal information

    4.1. Gaining access to another participant's message, image, or contact does not imply consent to its publication. The User must respect privacy and rights to image, voice, name, and personal data.

    4.2. It is prohibited to publish others' addresses, phone numbers, documents, location information, correspondence, or other personal data without a lawful basis, or to collect them by automated means.

    5 Rights to content

    5.1. The confidentiality obligation applies in addition to copyright, related, and other exclusive rights. The absence of a confidentiality mark does not permit copying protected content.

    5.2. No exclusive rights, right of adaptation, distribution, communication to the public, or commercial use of materials are transferred to the User.

    6 Response and liability

    6.1. On reasonable suspicion of a violation, the Provider may retain information related to the incident, remove the publication within the Platform, temporarily restrict features, and request an explanation. The User may appeal the measure through support.

    6.2. On a confirmed material or repeated violation, the Provider may terminate the violator's access in accordance with the Offer. The violator must stop the disclosure, delete copies under their control, and compensate documented damages. Other measures apply only on the basis of law or a separate agreement.

    6.3. Any access restriction must be proportionate to the violation and does not override the consumer's mandatory rights with respect to services not yet rendered.

    7 Term

    7.1. The Agreement is effective from acceptance and for as long as the Platform is used, and with respect to specific Confidential Information — for as long as it remains non-public or until the rights holder lifts the restriction in writing.

    7.2. Termination of access or account deletion does not end obligations regarding previously received non-public information.

    8 Acceptance

    ☐ I accept the Confidentiality Agreement and undertake not to disclose non-public information of the platform and its participants.

    This Agreement does not replace a separate age confirmation, consent to personal data processing, or acceptance of the Public Offer.

    DocumentsTerms of salePersonal data consentConfidentialityPlatform rulesMailing consentPrivacy policy
    ContactsSupport
    Social media
    RUEN
    INSTASAMKA ©2026Made by Nasekin Studio