Public Offer for the Provision of Services on the Rich Witch Platform

Revised 25 September 2026

Sole Proprietor Maksim Vladimirovich Stolyarov, OGRNIP 314504803100020; INN 504808687272; address: 142300, Moscow Region, Chekhov, Mira St., 10, apt. 98; email: maxim@namnecash.ru, hereinafter the "Provider", offers adult individuals to enter into a services agreement on the terms set out below. The Offer is permanently available at https://richwitch.com.

The platform's content may contain profanity. The information product is intended exclusively for persons who have reached the age of 18. By accepting the Offer, the User confirms they have reached the age of 18 and undertakes not to provide access to minors.

1 Definitions

Platform

the website https://richwitch.com, the account area, the player, and related Rich Witch interfaces.

User

a legally capable individual who has reached the age of 18 and has registered on the Platform or is placing an Order.

Event

an online concert or other online event described on the Platform.

Order

the Tier and Add-on services chosen by the User, combined under a unique identifier.

Tier

Standard, VIP, Premium, or another set of services whose composition and price are shown before payment.

Add-on services

a personal video greeting, a one-on-one online meeting, an in-person meeting with the artist in Dubai, standalone access to the Recording, or another separately designated service.

Recording

an audiovisual recording of the Event, available for viewing in the account area only, within the paid period; the file is not transferred to the User. This Agreement does not transfer any exclusive rights to the results of intellectual activity created within the platform or the access provided, and does not grant the User any license to them.

Terms

the Rich Witch Platform Terms of Use, which form an integral part of the Agreement.

2 Subject of the agreement

2.1. The Provider undertakes to provide the User with the chosen and paid-for services, and the User undertakes to pay for them and comply with the Offer and the Terms.

2.2. The specific composition of services, the Event's date and time with the time zone, the price, the Recording access period, duration, and other material terms are displayed on the Event page and in the Order before payment and become part of the Agreement. For in-person meetings, the place, date and time, the included expenses, and the procedure for confirming attendance are additionally stated before payment.

Standard

Access to the Event's live stream.

VIP

Access to the stream and chat features; other benefits — if expressly stated in the Order.

Premium

Access to the stream, chat, the afterparty, and the Recording for 3 months from the date access to it opens after the Event.

Video greeting

A personal video 15, 30, or 60 seconds long, per the selected option and permitted wishes.

Online meeting

A one-on-one remote (online) meeting lasting 2, 5, 10, or 20 minutes on an agreed communication service.

Recording

Viewing the Recording after the Event for 12 months from the date access opens, purchased as a separate Order; available to a User of any Tier. This Agreement does not transfer any exclusive rights to the results of intellectual activity created within the platform or the access provided, and does not grant the User any license to them.

In-person meeting with INSTASAMKA in Dubai, 45 minutes

Personal interaction, breakfast together at a restaurant, a joint photo/video. The cost of the service is from RUB 799,990.

In-person meeting with INSTASAMKA in Dubai, 2 hours

Personal interaction, a joint photo/video, dinner together at a restaurant. The cost of the service is from RUB 1,499,990.

In-person meeting with INSTASAMKA in Dubai, 6 hours

Personal interaction, a joint photo/video, dinner together on a yacht. The cost of the service is from RUB 2,999,990.

2.3. Tier and Add-on service names do not replace their descriptions. The price of a specific Order is fixed at payment; a later change to published prices does not change the price of an Order already paid for. Preliminary price indications shown in the typical composition are subject to confirmation before sales of the corresponding services open.

2.4. The User selects Add-on services independently, by a separate action in the interface; pre-checked boxes and the automatic inclusion of paid services in the Order are not permitted.

3 Conclusion of the agreement and age restriction

3.1. Before paying, the User reviews the Offer, the Terms, the price and composition of the Order, separately confirms they have reached the age of 18, and completes the other mandatory steps in the interface.

3.2. Acceptance of the Offer occurs by pressing the payment button showing the stated amount and successfully paying for the Order. The Agreement is deemed concluded from the moment the payment service confirms payment to the Provider.

3.3. The Provider may record the revision of the Offer and Terms, the date and time of acceptance, the User's and Order's identifiers, the payment result, and technical information sufficient to confirm intent and protect the parties' rights.

3.4. The User confirms they are 18 years of age or older, have read the warning about profanity, and understand that the content is not intended for persons under 18. A repeat age confirmation may be required before viewing begins.

4 Registration and the account area

4.1. To receive the services, the User provides a current name and email address, creates a password, and confirms the required consents. The User is responsible for the security of their credentials and for actions taken after authorisation, unless they prove the account was used unlawfully through no fault of their own.

4.2. The account and access are intended for a single User. Sharing a login, password, token, link, or other means of access with third parties is prohibited. Signing in again may end the previous active session; the brief, technically possible continuation of playback already under way may persist until the token or player license refreshes.

4.3. The User must promptly notify the Provider of any suspected compromise of the account. The Provider may temporarily restrict access to check security, preserving the User's right to the paid services once the risk is resolved.

5 Placing and paying for an order

5.1. Prices are stated in Russian rubles and include applicable taxes. Payment is made via the Robokassa payment form using a method available in it. Whether a specific foreign card can be used depends on the payment service and the User's bank; any currency conversion and the User's bank fees are governed by the User's relationship with their bank.

5.2. Before payment, the Platform shows the Provider, the composition of the Order, the total amount, the currency, and a link to the documents. A promo code reduces the ticket price unless expressly stated otherwise, and does not reduce the price of standalone Add-on services.

5.3. The payment obligation is deemed fulfilled once payment is confirmed. An electronic receipt is sent to the address or phone number the User provided to the payment service, as required by law and the settings of the "Robocheki" service or another applicable fiscal scheme.

5.4. An Add-on service may be purchased together with a ticket or as a separate Order tied to a previously paid ticket. A service is available for purchase only while the corresponding offer is valid; the technical acceptance of a late payment does not deprive the User of the right to a refund if the service objectively cannot be performed.

5.5. A User of any Tier may purchase standalone access to the Recording after the Event, while a corresponding offer is open on the Platform. Having a Premium Tier does not preclude purchasing standalone access if the User wants the 12-month period; periods under different Orders are calculated independently and are not summed automatically. The price of standalone Recording access and of all in-person meetings is shown before payment.

6 Procedure and timing for the provision of services

6.1. Access to the live stream is deemed provided when a working viewing interface is available in the account by the start of the Event. The stream-organisation service is deemed rendered once the Event ends, provided the stream was actually available, regardless of whether the User made use of the access for reasons beyond the Provider's control.

6.2. The Recording is included in the Premium Tier for 3 months after the Event, from the date access to it opens. A User of any Tier may, after the Event, purchase the Recording as a separate Order for 12 months from the date access opens under that Order. The date access opens is communicated in the account; the Provider must open access within the stated period, and the service is deemed rendered once the paid period ends. Access does not mean the file or exclusive rights to the Recording are transferred.

6.3. Access to chat and the afterparty is provided only as part of the corresponding Tier. The service is deemed provided once the feature is opened or a working link is issued within the stated period. Blocking for a violation of the Terms does not mean the service was not rendered.

6.4. A video greeting is performed by creating and delivering the video to the account or to an agreed contact within the period shown in the Order or separately agreed. Wishes must not violate the law, third parties' rights, the performer's dignity, or the platform's requirements; for an impermissible request, the Provider offers to change it or refunds the cost of the unrendered service.

6.5. The time of an online meeting is arranged with the User via the contact provided at the time of registration. The User must connect on time with working equipment. If the User is late, the duration is not extended; if the User fails to show up more than 10 minutes after the start without prior notice, the service is deemed to have been fully rendered and payable.

6.5.1. The in-person meeting with INSTASAMKA takes place in Dubai, in the selected format lasting 45 minutes, 2 hours, or 6 hours. The place, date and time, number of participants, admission procedure, whether personal photo and video recording is allowed, and the included restaurant or yacht expenses must be stated in the Order before payment. The specific slot is confirmed to the User via the contact they provided. If material terms cannot be agreed or the meeting cannot take place, the Provider offers another option by agreement of the parties or refunds the cost of the unrendered service. Terms for travel, accommodation, meals outside the programme, visas, and other expenses are to be stated separately before sales open; they may not be determined after payment to the User's detriment.

6.6. The fact that access was provided and the service performed may be confirmed by account and payment-service data, access, viewing, and delivery logs, correspondence, and other admissible evidence.

7 Technical conditions

7.1. The User is responsible for having a compatible device, a current browser, a stable internet connection, sound, and support for the protected player, cookies, and DRM. Recommended settings are published on the technical help page.

7.2. Before the Event, the User must complete the available playback test. In case of a problem, they contact support and provide the Order identifier, device, browser, time, and a description of the error; a password and full card details must not be shared.

7.3. The Provider is not liable for failures of the User's equipment, network, bank, or software. This does not limit the Provider's liability for defects of the Platform, of services it engages, or of the services rendered, in cases provided by law.

8 Rescheduling, cancellation, failures and refunds

8.1. The Provider notifies of a cancellation, rescheduling, or material change to the Event through the Platform and, where technically possible, by email. If the Event is cancelled, the cost of the unrendered services is refunded in full. If it is rescheduled, the User may agree to the new date or demand a refund of the cost of the unrendered services.

8.2. In the event of a material technical failure on the Provider's side, the Provider will, at its choice and depending on the nature of the failure, provide repeat access, the Recording, reschedule the service, proportionately reduce the price, or refund the cost of the unrendered part. The consumer rights provided by law are preserved.

8.3. The User may withdraw from the Agreement or a particular service at any time, subject to reimbursing the Provider for expenses actually incurred and documented in connection with performing the relevant obligation. The interface's provision for an automatic full refund no later than 24 hours before the Event's start is a simplified procedure and does not limit the User's rights after that deadline.

8.4. A refund request is sent through the account or to support@richwitch.com, stating the account address, Order number, service, and grounds. The Provider reviews the request and refunds the money within the periods set by law. The refund is generally made via the original payment route and to the same means of payment; the bank's crediting time depends on the payment infrastructure.

8.5. Once a refund on the main ticket is registered, access to the Event may be suspended. A refund of the main ticket entails cancellation of the User's unfulfilled Add-on services and settlement for each item. The User's declining a single Add-on service, and a refund on a single Add-on service, does not by itself end the User's main access.

8.6. The in-person meeting with INSTASAMKA in Dubai is provided to the User upon purchase of the corresponding service and on the terms of the paid Order. The User is responsible for arranging the documents they need to travel to the UAE and enter the country, unless these are expressly included in the service before payment. The Provider communicates the admission conditions necessary to take part in the meeting and renders the services agreed in the Order; the decision on permitting entry is made by the competent authorities of the relevant state. If the meeting or the User's participation cannot take place, the provisions of this Offer on refunds and withdrawal from a service apply, having regard to the reasons for such impossibility and the requirements of the law.

9 Intellectual property

9.1. The stream, the Recording, the music, performances, design, program code, and other materials are protected by law. The User is granted a limited, personal, non-transferable right to view within the scope of the access paid for.

9.2. Without the written consent of the rights holder, screen or audio recording, copying, downloading, retransmission, public display, posting of fragments, circumventing DRM, extracting the source stream, selling or transferring access, creating derivative materials, and commercial use are prohibited.

9.3. Only actions expressly permitted by law are allowed. A violation may result in blocked access, a demand to stop the violation, delete copies, and compensate damages, or pay the compensation provided by law.

9.4. If the User infringes the exclusive or other intellectual property rights of the Provider, the artists, or other rights holders — including by unlawfully copying, downloading, distributing, publicly displaying, retransmitting, or otherwise using the Platform's materials; by violating the ban on photo, audio, or video recording, screen recording, or capturing the stream without the rights holder's prior written permission; or by transferring or providing a third party with an account, login, password, link, token, or other means of accessing restricted materials — the User must pay the Provider a penalty of RUB 300,000 (three hundred thousand) for each separate instance of violation, within 10 (ten) calendar days of receiving the demand. This penalty is a punitive forfeit; damages actually caused to the Provider are recoverable in full in addition to the penalty. Paying the penalty and compensating damages does not grant the User any right to use the materials in question and does not relieve the User of the duty to immediately stop the violation, delete unlawfully made copies, and end third-party access. In the event of an intellectual property infringement, the Provider or the relevant rights holder may, instead of claiming damages, demand the compensation provided by law, subject to the rule against double recovery for the same harm.

10 Rights, obligations and moderation

10.1. The Provider must render the services under the Order, ensure access to the documents and to support, and process requests and personal data as established.

10.2. The User must provide accurate data, comply with the Offer and the Terms, not violate other people's rights, not interfere with the Platform's operation, and not use it unlawfully.

10.3. The Provider may moderate the chat, remove prohibited materials, and restrict a violator's features. Fully terminating paid access is permitted for a material or repeated violation, a security threat, a transfer of access, or unlawful recording or retransmission, having regard to the nature of the violation and the consumer's mandatory rights.

11 Personal data and communications

11.1. Personal data is processed in accordance with the published Policy. Consent to the processing of personal data, where it serves as the legal basis, is executed separately from acceptance of the Offer. Processing necessary to conclude and perform the Agreement may be carried out on the basis of the law and the Agreement.

11.2. Prior consent to receive promotional and informational mailings, and to the processing of personal data for that purpose, is requested separately, is voluntary, and may not be a condition for concluding or performing the Agreement. Declining or withdrawing such consent does not end access to purchased services.

11.3. Service and legally significant communications necessary for registration, account security, payment, refunds, granting access, rescheduling or cancelling the Event, and performing the Order are sent through the account and/or to the User's email address regardless of the promotional subscription. The User must keep their contact details up to date.

11.4. Every promotional message must allow the User to unsubscribe from further mailings. Once the User's request is received, distributing promotional material to them stops immediately, and processing data solely for the promotional purpose stops within the periods set by law and by the separate Consent.

12 Liability and force majeure

12.1. The parties are liable for breaching the obligations and warranties/representations they have assumed, under the law of the Russian Federation currently in force. No provision of the Offer excludes or limits consumer rights that cannot be limited by agreement.

12.2. A party is released from liability for non-performance due to extraordinary and unavoidable circumstances, provided it promptly notifies the other party and takes reasonable steps to mitigate the consequences. A lack of funds and the ordinary failures of counterparties are not, by themselves, considered such circumstances.

13 Changes to the offer and the agreement's term

13.1. The revision of the Offer in effect and shown to the User at the time of payment applies to their Order. A new revision applies to new Orders. A change does not worsen the volume of services already acquired without the User's consent, except for mandatory changes required by law or security measures that do not affect the substance of the service.

13.2. The Agreement is effective from acceptance until full performance. Provisions on intellectual property, confidentiality, settlements, liability, and data processing remain in effect within their own nature and the periods established.

14 Claims and dispute resolution

14.1. Requests are sent to support@richwitch.com. The request must state the name, account address, Order number, the circumstances, and the demand; relevant materials are attached without sharing the password or full card details.

14.2. Claims are reviewed within the periods established by law, or, absent a specific period, within 10 calendar days. The parties seek to resolve the dispute through negotiation. The User may go to court, subject to the jurisdiction rules provided by consumer-protection legislation.

14.3. The law of the Russian Federation applies. The consumer's mandatory rights under the law of their place of residence are preserved where applicable.

15 Provider's details

Sole Proprietor Maksim Vladimirovich Stolyarov

OGRNIP 314504803100020; INN 504808687272; address: 142300, Moscow Region, Chekhov, Mira St., 10, apt. 98; email: maxim@namnecash.ru

Website: https://richwitch.com

Support and refund requests: support@richwitch.com